Privacy Policy

Last updated: 25.05.2026.

Your privacy matters to us. This policy explains what personal data Lucky Home collects, for which purposes, on what legal basis, who we share it with, and what your rights are. It applies to the luckyhome.minmedia.me website.

1. Data controller

The controller of personal data is Lucky Home, Budva, Montenegro.

Privacy contact: info@nekretnine.me, phone: +38269123456.

2. What data we collect

  • Contact form / enquiry data: name, e-mail, phone and message content you voluntarily send us.
  • Technical data and cookies: IP address, device and browser type, pages visited — only via analytics/marketing cookies set after your consent.

3. Cookies

We use strictly necessary cookies (for the site to work and to remember your cookie choice) which need no consent, and analytics and marketing cookies that activate only after you consent via the cookie banner.

  • Analytics (e.g. Google Analytics, Microsoft Clarity) — understanding how the site is used.
  • Marketing (e.g. Google Ads, Meta Pixel) — campaign measurement and personalized ads.

You can change your choice at any time: Cookie settings.

4. Purposes and legal basis

  • Responding to your enquiries and providing services — legal basis: pre-contractual steps / legitimate interest.
  • Analytics and marketing — legal basis: your consent (Art. 6(1)(a) GDPR).

5. Who we share data with

We do not sell your data. We may process it through trusted service providers (hosting and — with your consent — Google and Microsoft for analytics/advertising), acting as processors, who may transfer data outside Montenegro under appropriate safeguards.

6. Retention

We keep enquiry data for as long as needed to respond and for any resulting cooperation, and no longer than legal retention periods allow. Cookies have the lifetimes listed in the banner (e.g. analytics up to 13 months).

7. Your rights

You have the right to access, rectify, erase and restrict processing of your data, the right to object and to data portability, and the right to withdraw consent at any time (without affecting processing before withdrawal).

Send requests to info@nekretnine.me. You may also lodge a complaint with Montenegro's data protection authority (AZLP).

8. Changes to this policy

We may update this policy from time to time. The last-updated date is shown at the top of the page.

For any questions, contact us.